This is an email I sent to Mancuso’s Country Lane Pet Hotel where we board our dog Penelope. We have always taken Penelope to Mancuso’s Country Lane and my experience with their pet limo driver solidified our decision.

I just wanted to send a note about the pet limo driver I encountered last week in Point Breeze. I was riding my bike through a school zone and noticed a car behind me who wasn’t passing me. I was going close enough to the 15mph speed limit. After we were through the school zone, the driver waited until there was no traffic in the oncoming lane and passed me safely.

I just wanted to let you know how refreshing it is to encounter a company vehicle driver that treats other road users with respect. All too often I encounter company vans with their names painted on the exterior who act as though they own the road. We are all potential customers. Some of us already are. That’s why as a customer, I was reassured that my wife and I made the right choice in choosing Country Lane as Penelope’s home away from home.

Thank you!